Established Single Residence

The Loyalist Retirement Residence

In a tough market with under 50% occupancy, The Loyalist partnered with DSN to grow admissions. Within 8 months, we doubled their monthly target - and cut cost per admission to just $561.
Website Design
Facebook Ads
Website Design

Partnering for Results That Matter

We’re proud of our collaboration with Home Concierge and the measurable results we achieved together. Through in-depth auditing, SEO optimization, and a strategically crafted ad campaign, we significantly improved lead quality while reducing the cost per conversion. This is a great example of how a comprehensive approach delivers real business impact.

Kyle Simourd

Digital Seniority worked with us on our digital marketing and SEO, for the launch of a seniors residence with over 130 suites. In about 20 months, in the midst of the COVID pandemic, we have leased up to 90% occupancy, with an abundance of leads that have come digitally. Thanks!!!

Where We Began & What Needed Fixing

1. Budget Inefficiencies

Ad spend was not effectively distributed, leading to wasted clicks on low-intent searches.

2. High CPC & Ineffective Keyword Targeting

The account was spending on a number of non-converting keywords, leading to a high cost-per-click (CPC) and low conversion rates.

3. Low Conversion Rate & CTR

Ads were not compelling enough to drive higher engagement, resulting in lower click-through rates (CTR) and lower conversion rates.

4. High Volume of Low-Quality Leads

A significant percentage of leads were unqualified, impacting the efficiency of the sales team and reducing conversion rates.

Performance Overview

First Month Result
The 169% increase in CTR demonstrated that ad copy improvements and keyword optimizations successfully targeted more relevant audiences. However, impressions decreased, indicating improved budget efficiency but a need for better reach balancing.
Second Month Result
Impressions increased, indicating successful targeting refinements. However, CTR slightly dropped due to the introduction of broader keywords. Cost efficiency improved with a 4.18% reduction in cost per conversion.
Third Month Result
Impressions increased, indicating successful targeting refinements. However, CTR slightly dropped due to the introduction of broader keywords. Cost efficiency improved with a 4.18% reduction in cost per conversion.
Fourth Month Result
Impressions increased, indicating successful targeting refinements. However, CTR slightly dropped due to the introduction of broader keywords. Cost efficiency improved with a 4.18% reduction in cost per conversion.
Fifth Month Result
Impressions increased, indicating successful targeting refinements. However, CTR slightly dropped due to the introduction of broader keywords. Cost efficiency improved with a 4.18% reduction in cost per conversion.
(Oct 2024 - Jan 2025 vs. June - Sept 2024)
Key Takeaways
Higher lead volume and better conversion efficiency
CTR increased by 236% due to improved ad copy, targeting, 
and fraud prevention
Cost per conversion dropped by 47%, enhancing campaign profitability
SEO-PPC integration in January resulted in a 218% increase in conversions

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